Terms and Conditions

Treechival is a private family tree and archive platform that allows families to build, explore, and preserve their genealogical history. The service includes family tree visualization, photo and document archives, member stories, and notification features.

Treechival may send you notifications via email and/or SMS text message based on your preferences. Notification types include activity digests (summaries of updates to family members you follow), nudges (alerts when a family member wants to draw your attention to something), and feature announcements (updates about new Treechival features).

By opting in to SMS notifications on Treechival, you consent to receive recurring automated text messages from Treechival at the phone number you provide. Message frequency varies based on your notification preferences and family activity.

Message and data rates may apply depending on your mobile carrier plan. Treechival does not charge for SMS messages, but your carrier's standard messaging rates apply.

You can opt out of SMS notifications at any time by replying STOP to any message, or by disabling SMS notifications in your Account Settings at treechival.com/account. Reply HELP to any message for support information.

SMS notifications are not required to use Treechival. All features are fully accessible without SMS enabled.

Treechival is a private, invitation-based platform. Access is granted only to individuals with a verified family connection to an existing tree. Each tree represents a specific family bloodline, and access is granted based on direct descendance or maiden name connection.

You must authenticate through Cloudflare Zero Trust to access the platform. You are responsible for maintaining the security of your authentication credentials.

You agree to provide accurate family information to the best of your knowledge. You agree not to upload harmful, illegal, or inappropriate content to family archives. You agree to respect the privacy of other family members whose information appears on the platform.

Users with editor permissions have additional responsibilities to maintain the accuracy and integrity of family tree data.

Family tree data, photos, videos, and documents you upload to Treechival remain your property. By uploading content, you grant Treechival a limited license to store, display, and process that content solely for the purpose of providing the service to you and your authorized family members.

AI-generated stories are created using family data already in the tree and are provided as a feature of the service. They are not guaranteed to be historically accurate.

Treechival offers keepsakes and print products through third-party fulfillment services. All keepsakes are offered at wholesale cost with zero markup. Prices, availability, and shipping times are subject to change.

Payment for keepsakes is processed securely through Stripe. Treechival does not store your payment card details.

Your use of Treechival is also governed by our Privacy Policy, available at treechival.com/privacy. The Privacy Policy describes how we collect, use, and protect your information.

Treechival is provided on an "as is" basis. While we strive for high availability and data integrity, we do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice when possible.

We perform regular backups but recommend that users with critical family data contact us about export options.

Treechival is a family project operated in good faith. To the maximum extent permitted by law, Treechival and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

We may update these terms from time to time. Changes will be reflected on this page with an updated effective date. Continued use of Treechival after changes constitutes acceptance of the updated terms.

For questions about these terms, SMS support, or any other inquiries, contact us at treechival@gmail.com. For SMS help, you can also reply HELP to any Treechival text message.